Degraded Performance of Virtual Accounts

Incident Report for Volume

Resolved

This incident has been resolved.

Posted Apr 30, 2026 - 10:53 UTC

A fix has been implemented and we are monitoring the results.

Posted Apr 30, 2026 - 10:53 UTC

We observed degraded performance, and we are working with our providers to fix it.

Posted Apr 30, 2026 - 10:23 UTC

This incident affected: Virtual Account (Pay-ins, Pay-outs) and Merchant Dashboard.